Metallo: A Wholesale Custom-Made Jewelry and Fashion Accessories Manufacturer and Supplier
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Shipping policy

At Metallo, we understand that shipping needs vary depending on the type of product, its quantity, and its size. We prioritize the safe delivery of your orders, working with reputable and professional shipping companies such as UPS, DHL, and other trusted partners. If you have a specific delivery method in mind, we respect your choice. Some clients even prefer to pick up their orders in person, and we fully support these preferences.

As your products embark on their journey to reach you, we'll keep you informed every step of the way. You'll receive a tracking number and all the necessary information to stay updated on your delivery. Please note that all shipping fees, including return shipping costs, are the responsibility of the customer. We stand behind the quality of our products, and in the rare event that items arrive damaged, please contact us with photos and the quantity of damaged products. Rest assured, we'll make it right.

RETURN policy

Your satisfaction is our priority, and we aim to make the return process as smooth as possible. Products can be returned within 7 days of delivery receipt, subject to eligibility based on the reason for the return. To initiate a return, please send us an email providing details such as the purchasing company or individual, the product's name, the reason for the return, the quantity, and photos of the product if you're returning it due to damage.

For a return and refund, exchange, or any other specific requests, don't forget to specify your preference in the email. To be eligible for a return, products should remain unworn and unused. Once we receive your return request, we'll assess the product's condition to determine its eligibility.

If you opt for an exchange, rest assured that we will handle the production of your new products with the utmost care, ensuring they meet your expectations. If a refund is your choice, we will process it to the bank account or credit card used for the initial purchase.

Our goal is to provide a transparent, responsive, and customer-centric shipping and return policy to guarantee your satisfaction with your Metallo purchases.

RETURN ELIGIBILITY

Reason
Custom-made
finished-jewelry
Damaged
Yes
Yes
Quality Issues
Yes
Yes
Changed Mind
No
Wholesale - No / Retail - Yes
Doesn't Match Expectations
No
Wholesale - No / Retail - Yes
Others
Please Contact Us - metalloincjewelry@gmail.com
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01 CUSTOM MADE

Metallo: A Wholesale Custom-Made Jewelry and Fashion Accessories Manufacturer and Supplier

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02 QUOTE FORM

Metallo: A Wholesale Custom-Made Jewelry and Fashion Accessories Manufacturer and Supplier

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03 MANUFACTURING PROCESS

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04 GALLERY

Metallo: Jewelry-Inspired Silver-Plated Bags & Purses, Custom-made Fashion Accessories Manufacturer and Supplier

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05 SHOP ALL

Metallo: A Wholesale Custom-Made Jewelry and Fashion Accessories Manufacturer and Supplier

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06 BRACELETS

Metallo: A Wholesale Custom-Made Jewelry and Fashion Accessories Manufacturer and Supplier

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06 EARRINGS

Metallo: A Wholesale Custom-Made Jewelry and Fashion Accessories Manufacturer and Supplier

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07 NECKLACES

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08 RINGS

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09 ABOUT US

Metallo: A Wholesale Custom-Made Jewelry and Fashion Accessories Manufacturer and Supplier

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10 SUSTAINABILITY

Metallo's Commitment to Sustainability: Ensuring Quality, Transparency, and Workers' Fair Labor in Our Manufacturing Processes

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11 CONTACT

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Client Support

Metallo: A Wholesale Custom-Made Jewelry and Fashion Accessories Manufacturer and Supplier

Custom Made

02 QUOTE FORM

Metallo: A Wholesale Custom-Made Jewelry and Fashion Accessories Manufacturer and Supplier

Custom Made

03 MANUFACTURING PROCESS

Metallo: A Wholesale Custom-Made Jewelry and Fashion Accessories Manufacturer and Supplier

Custom Made

04 GALLERY

Metallo: Jewelry-Inspired Silver-Plated Bags & Purses, Custom-made Fashion Accessories Manufacturer and Supplier

Custom Made

05 ALL FINISHED-JEWELRY

Metallo's Commitment to Sustainability: Ensuring Quality, Transparency, and Workers' Well-Being in Our Manufacturing Processes

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06 BRACELETS

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06 EARRINGS

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07 NECKLACES

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08 RINGS

Metallo's Commitment to Sustainability: Ensuring Quality, Transparency, and Workers' Well-Being in Our Manufacturing Processes

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09 STORY

Metallo: A Wholesale Custom-Made Jewelry and Fashion Accessories Manufacturer and Supplier

Information

Metallo's Commitment to Sustainability: Ensuring Quality, Transparency, and Workers' Well-Being in Our Manufacturing Processes

Information

11 CONTACT

Client Support